NeSL Grievance Redressal | Submit Complaints to NeSL

Download of Record of Default (RoD) is disabled for creditors - To request for RoD, please call RoD Hotline No 88673 92123 or Email at rod@nesl.co.in

Grievance Redressal

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NEED HELP/SUPPORT?

Call Toll Free Telephone Number: 1800 599 2345 / 1800 890 2347

Working hours 10:00 hrs to 18:00 hrs on all working days of NeSL

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RM FOR BANKS & NBFCs

If you are a staff member of a Bank/NBFC or company that is using NeSL services and need help contact your organizations NeSL Relationship Manager (RM)

Relationship Manager for Banks/NBFCs

Need to raise a grievance with NeSL? Please contact the below officer with your grievance

Designated Officer & Address

Nodal Officer

Smt. Suparna Chowdhury
DVP – Operations

080 35305567

suparnac@nesl.co.in

National E-Governance Services Ltd

Administrative Office

5th Floor, ‘The Estate’, 121
Dickenson Road, Bengaluru – 560 042

Contact details:

080 2512 8100

grievances@nesl.co.in

NOTE: E-mails in the nature of customer enquiries / seeking guidance / assistance / clarifications from NeSL should not be lodged on Grievances Portal.
Such queries can be sent to helpdesk@nesl.co.in Alternatively, you may call us on our Toll Free No. 1800 599 2345

NeSL is India’s first Information Utility and is registered with the Insolvency and Bankruptcy Board of India (IBBI) under the provisions of the Insolvency and Bankruptcy Code, 2016 (IBC).