Chief Operating Officer (COO) & Head Risk

Take your next career step at NeSL with an amazing team that is energizing the transformation of Financial Institutions.

Role Purpose: The COO & Head Risk will drive operational excellence, growth, risk management, and organizational effectiveness at NeSL. Working closely with the MD & CEO, the incumbent will support the execution of strategic objectives, strengthen stakeholder relationships, ensure regulatory compliance, and build a scalable and efficient operating model aligned with NeSL’s role as a critical financial market infrastructure institution. The role will provide leadership across Operations, Customer Success, Finance, Human Resources, Legal & Compliance, Information Security, and Enterprise Risk Management functions. The COO will also be part of relevant internal committees.

Key Responsibilities:

Strategic Leadership & Business Growth

• Support the MD & CEO in developing and executing NeSL’s strategic roadmap and growth initiatives.
• Drive adoption and expansion of NeSL’s services across existing and emerging market segments.
• Represent NeSL before regulators, industry forums, and key stakeholders.
• Oversee organizational performance against business, operational, and financial objectives.

Operations & Service Excellence

• Provide overall leadership for efficient, secure, reliable, and scalable service delivery.
• Drive process optimization, automation, digital transformation, and continuous improvement
• Establish and monitor performance metrics, service standards, and customer experience benchmarks.
• Ensure effective operational controls and timely resolution of stakeholder concerns.

Financial Management

• Oversee financial planning, budgeting, financial compliance, resource allocation, cost management, and business performance monitoring.
• Support achievement of revenue, profitability, and operational efficiency goals.
• Assist the MD & CEO and Board in strategic financial decision-making.

Enterprise Risk Management

• Lead the organization’s enterprise risk management framework and promote a strong risk-aware culture.
• Ensure identification, assessment, monitoring, and mitigation of strategic, operational, financial, technology, information security, regulatory, reputational, and people-related risks.
• Maintain & review periodic risk register, Present key risk updates and mitigation strategies to the MD & CEO, Board Committees, and governance forums.
• Collaborate with Risk, Audit, Compliance, Technology, and Information Security teams to enhance organizational resilience.

Governance, Compliance & Stakeholder Management

• Ensure compliance with all applicable regulatory, legal, and governance requirements.
• Maintain effective engagement with regulators and industry bodies, including IBBI, RBI, and other stakeholders.
• Strengthen internal controls, policy frameworks, governance practices, and ethical standards across the organization.

People Leadership & Technology Enablement

• Lead and mentor senior leadership teams while fostering a high-performance, customer-centric, and collaborative culture.
• Drive talent development, succession planning, leadership capability building, and employee engagement.
• Work closely with Technology, Information Security, and other functional teams to support and deliver key organizational priorities.

Experience & Eligibility

• Minimum 25 years of professional experience, including at least 10 years in senior leadership roles with enterprise-wide responsibilities.
• Proven experience in Banking, Financial Services, Financial Market Infrastructure, FinTech, Credit Information, Insolvency Ecosystem, Regulatory Institutions, or related sectors.
• Strong understanding of the Indian financial services ecosystem, regulatory environment, and stakeholder landscape.
• Experience managing multiple corporate functions, including Operations, Finance, Risk, Compliance, Legal, Technology, Information Security, and Human Resources.
• Exposure to the Insolvency and Bankruptcy Code (IBC), financial sector regulations, digital platforms, and governance frameworks will be advantageous.
• Demonstrated success in organizational transformation, business growth, and stakeholder engagement.

Key Competencies

• Strong strategic leadership with the ability to translate vision into execution and drive organizational growth.
• Proven experience in leading transformation initiatives, improving operational excellence, and strengthening governance frameworks.
• Excellent stakeholder management skills with the ability to engage effectively with regulators, financial institutions, industry bodies, and senior executives.
• Demonstrated capability to identify and manage enterprise risks while ensuring regulatory compliance and sound decision-making.
• Strong people leadership skills with a track record of building, mentoring, and leading high-performing teams.
• Excellent communication, negotiation, and influencing skills, coupled with high integrity and professional credibility.

Educational Qualifications

• Graduate degree from a recognized university.
• Postgraduate qualification in Management, Finance, Banking, Economics, Law, Technology, or related disciplines preferred.
• Professional certifications in Risk Management, Finance, Information Security, Technology, or Corporate Governance will be an added advantage.

Age Profile:  Upto 55 year as on 31^st October 2026.

Compensation: Compensation will be competitive and commensurate with the candidate’s qualifications, experience, and market benchmark.

The eligibility criteria as per JD, may be relaxed for deserving candidates, at the discretion of the competent authority, without prior notice.

More About us

NeSL is India’s first Information Utility and is registered with the Insolvency and Bankruptcy Board of India (IBBI) under the aegis of the Insolvency and Bankruptcy Code, 2016 (IBC). The company has been set up by leading banks and public institutions. The primary role of NeSL is to serve as a repository of legal evidence holding the information pertaining to any debt/claim, as submitted by the financial or operational creditor and verified and authenticated by the parties to the debt.

We Value Diversity

At NeSL, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. We welcome applications for employment from all qualified candidates, regardless of race, colour, gender, ethnic origin, age, disability, religion, gender identity or any other status projected by applicable law. We comply with all applicable laws in every jurisdiction in where we operate.

Last Date to Apply: 23^rd November, 2026

To Apply
Email your resume to hr@nesl.co.in with Subject line – “NeSL- Chief Operating Officer & Head Risk”